Shriram One UPI:
Your one-stop
solution for all payments

UPI transactions are highly secure thanks to a two-factor authentication process. You need both your VPA and MPIN to complete a payment. Additionally, UPI platforms like Shriram One use strong encryption protocols to protect your sensitive data. So, rest assured, your hard-earned money is in safe hands with UPI.

• Click on the UPI payment app icon 
• Select the bank, SIM card in use and the bank account from the list of UPI-supported banks. and click on “Set UPI PIN” 
• Enter the last 6 digits and the expiry date of your debit card linked with the bank account.
• Enter the OTP sent to your mobile number and confirm the UPI PIN again. 
• Your UPI ID will be created. You UPI ID generally contains your mobile number followed by the UPI service provider's name i.e., mobile number@shriramhdfcbank

Your UPI PIN is a 4-6 digit secret code that acts as your second layer of security. You'll need to enter it to authorize every UPI transaction, ensuring only you have access to your funds.

Both UPI and IMPS are instant payment systems, but they differ in functionality. UPI focuses on peer-to-peer (P2P) transactions and merchant payments, while IMPS primarily caters to bank-to-bank transfers. UPI also offers features like virtual IDs and QR code payments, making it more user-friendly and convenient for everyday transactions.

Shriram One offers a secure and user-friendly platform for all your UPI needs. It offers reward points for users on UPI and bill payments. Shriram One boasts a simple interface, fast transaction processing, and 24/7 customer support.

Shriram One goes beyond basic UPI functionalities. It provides value-added services like bill payments, recharges, and investment options, making it a one-stop solution for all your financial needs.

Shriram One offers key benefits, including: 

• Instant and secure transactions: Send and receive money instantly with just a few taps. 
• Convenience: Pay bills, recharge your phone, or invest using the Shriram One app. 
• Rewards: Earn exciting rewards points on your UPI transactions. 
• User-friendly interface: The app is easy to navigate, even for those new to digital payments. 
• 24/7 customer support: Get help anytime with their dedicated customer support team.

Yes! Shriram One frequently runs attractive rewards programs to incentivize users. Keep an eye out for their latest promotions to make the most of your UPI transactions.

Linking your bank account to Shriram One is a simple process. Just follow the steps within the app, and it will guide you through the verification process. Most major banks in India are supported by Shriram One.

To add a new bank account, kindly follow the below steps 

• Click on the hamburger menu 
• Navigate to payment settings > UPI Settings > Manage Payment Methods 
• Click on “Add Bank Account” 
• Select your bank from the banks listed below and continue 
• Select bank account and continue 
• Your bank account will be added

Kindly note that for newly added UPI users, the limit for Android users is capped at Rs.5000 within a 24-hour period. For iOS users, it is capped at Rs.5000 every 24 hours, within a 72-hour period.

If you face any issues linking your bank account, kindly don't hesitate to contact our customer support 022-40752814 , 044-43620314

or raise a request https://sri1.page.link/iZ1G

we’ll be happy to assist you.

No KYC is not mandatory to make UPI money transfers on Shriram One

• Enter the recipient's VPA and amount in the Shriram One app.
• Select the bank account you want to debit from.
• Review the transaction details and enter your MPIN.
• The money is instantly transferred from your bank account to the recipient's account.

Currently, the daily limit for UPI transactions is ₹1 lakh for P2P transactions, 2 lakh for P2M transactions and 5 lakh for educational institutions/hospitals

You can check your UPI transaction status by: 

Check within the Shriram One app 

• Open the Shriram One app and log in. 
• Click on UPI payments or navigate to Menu > Transaction History > Payments > UPI 
• You should see a list of your recent UPI transactions, including their status (pending, successful, failed).
• Tap on a specific transaction to view its details, such as the date, amount, beneficiary, and reference number. 

Check your bank statement 

• UPI transactions typically reflect in your bank statement within 24 hours. 
• Log in to your bank's online or mobile banking app. 
• Navigate to your account statement and look for the relevant UPI transaction. 
• The statement will show the transaction status, date, amount, beneficiary, and reference number. 

Contact Shriram One customer support 

• If you're still unable to find your UPI transaction status, you can contact Shriram One customer support for assistance. 
• You can also raise a request on the app, our customer service representatives shall revert with the relevant details

Sending money 

• Open the Shriram One app and navigate to the UPI section. 
• Enter the recipient's mobile number, UPI ID or scan their QR code. 
• Enter the amount you want to transfer. 
• Enter your UPI PIN for authentication. 
• Review the details and confirm the transaction. 

Receiving money 

• Share your UPI-linked mobile number, UPI ID or QR code with the sender. 
• Once they initiate the transfer, if successful, you will receive the funds instantly in to your bank account.

You can set auto pay for scheduling future-dated transactions/recurring bill payments

The maximum limit for UPI transactions set by the National Payments Corporation of India (NPCI) is currently ₹1 lakh per day for P2P transactions, 2 lakh for P2M transactions and 5 lakh for educational institutions/hospitals

You can directly pay your credit card bills using Shriram One UPI. Here's how: 

1. Go to the "Bill Payments" section in the app. 
2. Select "Credit Card Payments." 
3. Choose your credit card from the list or enter its details manually. 
4. Enter the amount you want to pay and the due date. 
5. Enter your UPI PIN for authentication. 
6. Review details and confirm the payment.

To check the status of your UPI transactions on Shriram One: 

• Open the Shriram One app and log in. 
• Click on UPI payments or navigate to Menu > Transaction History > Payments > UPI 
• You should see a list of your recent UPI transactions, including their status (pending, successful, failed). 
• Tap on a specific transaction to view its details, such as the date, amount, beneficiary, and reference number.

If your UPI transaction fails, here are some steps you can take: 

Check the reason for failure, Shriram One displays the reason for the failure for each transaction. Common reasons include incorrect UPI ID, insufficient balance, invalid PIN, or technical issues. 

Based on the reason for failure, you may take corrective action. For example, if it was an incorrect UPI ID, re-enter the correct one. If it was insufficient balance, add funds to your account. If it was an invalid PIN, reset your UPI PIN through the app. For assistance, you can also raise a request on the app

There are several reasons why your UPI payment might have failed on Shriram One or on any other platform. Here are some common reasons:

• Incorrect information: Entering the wrong UPI ID or selecting the wrong bank can lead to transaction failure. Double-check all details before confirming the payment. 
• Insufficient balance: Ensure you have enough funds in your linked bank account to cover the transaction amount.
• Transaction limit: There is a daily and monthly transaction UPI limit for individual transactions. Exceeding these limits can result in failure. 
• Technical issues: Sometimes, network problems and server issues can cause transactions to fail. Try again later or use a different payment method if the issue persists. 
• Security concerns: Banks can block transactions if they suspect fraudulent activity. If your transaction is flagged, contact your bank for clarification.

No, there are no fees for using Shriram One UPI services such as: 

• Sending and receiving money 
• Checking your account balance 
• Setting up standing instructions or auto-debit for recurring payments

There are no UPI charges for transactions made on Shriram One